Returns & Exchanges
Thank you for choosing Wishnuts. We strive to provide you with the best products, and your satisfaction is our priority. Please review our return and exchange policy below:
1. Returns:
- We accept returns within 5 days of the purchase date.
- To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received. A amount of 30% of bill value bill be deducted as to and fro cost of the package.
2. Exchanges:
- We offer exchanges for products that are defective or damaged during shipping.
- If you need to exchange a product, please contact our customer service within 5 days of receiving your order with images of unopened damaged packing.
- Our word will be final on whether any case qualifies for exchange or not.
3. Refunds:
- Refunds will be issued to the original payment method used during the purchase.
- Shipping charges are non-refundable.
4. Process for Returns and Exchanges:
- Contact our customer service at info@wishnuts.com to initiate the return or exchange process.
- Provide your order number and details about the issue.
- Follow the instructions provided by our customer service team for returning or exchanging the product.
5. Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
6. Exceptions:
- Certain items may not be eligible for return or exchange due to hygiene or safety reasons.
- Perishable items such as opened or consumed products are not eligible for return.
7. Cancellations:
- Orders can be canceled within 6 hours of purchase. Once the order is shipped, it cannot be canceled.
8. Contact Information:
- For any questions or concerns regarding returns and exchanges, please contact our customer service at info@wishnuts.com.